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Privacy Policy
PRIVACY POLICY OF ROYAL GUARDIAN
Royal Guardian Mortgage Corporation Pty Limited (“Company” or “we”), owns and operates the website located at www.royalguardian.com.au (“Site”). Through the Site, we provide information about our products and services (“Service”). We also deliver information about our Service by emails to our “List Members”, i.e. to people who sign up by completing and submitting electronic forms on the Site. In addition, we may mail, fax or telephone the List Members to provide them with information about our Service. List Members can cease receiving such information any time by informing us.
This Privacy Policy outlines what information we may collect from you on this Site and how we may use that information. Please take your time to read the terms and conditions of our Privacy Policy. By using the Site and signing up on the Site, you agree to accept the terms and conditions of our Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Site or sign up on the Site.
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PERSONAL INFORMATION
Collection and Use
To view the Site without signing up as a List Member, you will not be required to provide any personal information. However, to sign up as a List Member at our Site you are required to provide your email address. In order to send you the most relevant information, we may also seek other personally and non-personally identifiable information about you from you.
If you provide us with your email address or other personal information, or if we obtain such information about you from you, we will retain and use that information for the purpose of sending you information about our Service. When necessary, we may also use your personal information to ensure compliance with our Company policies and applicable laws.
Disclosure of Personal Information
Except for the limited situations stated in this Privacy Policy, we will not share your personal information with any third parties.
We may sometimes use other businesses to perform certain services for us. In such instances, we may provide your personal information to those businesses but they are not permitted to retain or use your information for any other purpose.
Customer information is generally one of the business assets a company possesses. In the event that the Company or any of its assets are sold, personal information, including any visitor information collected through the Site or the Service, would be one of the assets transferred to the purchaser. Buy accepting the terms and conditions set down in this Privacy Act you hereby authorise the purchaser to disclose or use your personal information under the same terms and conditions as set down in this Privacy Policy.
We reserves the right to disclose List Member information in special cases when we have reason to believe that disclosing that information is necessary to identify, contact or bring legal action against a person who may be causing damage to or interference with (either intentionally or unintentionally) our rights or property, other visitors, List Members, or anyone else who could be harmed by that person. We also reserve the right to disclose visitor or List Member information when we reasonably believe that the laws require it. |
AGGREGATE INFORMATION
From time to time, we may collect general, non-personal or statistical information about the use of the Site and the Service, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they “click” on. We also collect and report aggregate statistical information on the open rates and response rates generated by email campaigns we have launched . We collect this information through the use of technologies such as “cookies” and “IP addresses”, which are discussed in greater detail below. We collect this information in order to determine what types of information are of more interest to list members, therefore enhancing our Service to you. We may also group this information into aggregate visitor data in order to describe the use of the Site and Service to our existing or potential business partners or other third parties, or to respond to a government request. However, please be assured that this aggregate data will not in any way personally identify you, other list members or any other visitors to the Site.
IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that “serve” web pages, automatically identify your computer by its IP address. We collect IP addresses for purposes of system administration, reporting aggregate information to third parties and tracking the use of the Site. When visitors request pages from the Site or click on a link in a mailing sent through the Service or through SurveyDirect, our servers log the visitors’ IP addresses. We reserve the right to use IP addresses to identify a visitor or List Member when it will enhance the users experience or if we feel it is necessary to enforce compliance with the Site’s policies or to protect the Company, the Site, its visitors, the Service, SurveyDirect, the List Members or others.
Cookies
Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purpose. Cookies make web surfing easier for you by saving your preferences while you are at the Site. The use of cookies is an industry standard — you will find them at most websites. By showing how and when visitors use the Site, cookies help us see which areas are popular and which are not. Information such as the total number of visitors and pages viewed is most easily tracked with cookies. We may use the information from cookies to make improvements and updates to the Site and to tailor our Service to the needs of our visitors’, List Members and survey participants.
You always have the option of disabling cookies by using your browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, please be aware that some features of the Site will not function properly or may be slower if you refuse cookies. |
LINKS TO OTHER SITES
Please be aware that when you are on the Site, or when you receive an email message from us, you could be directed to other sites that are outside our control. There may be links to other sites from the Site’s pages or from the email message we send to you that take you outside our Site. These other sites may send their own cookies to visitors, collect data or solicit personal information. The privacy policies of these other sites may be significantly different from our Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot be responsible for the security of any of your personal information collected there. |
SECURITY
Protecting the security of your personal information is very important to us. The information that you have provided to us when registering for the Service is protected by security measures that include “firewalls” (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network), “intrusion detection systems” (a combination of computer hardware and software that helps detect any unauthorized visitors) and other tools such as data encryption and physical security, wherever appropriate. Unfortunately, no data transmission over the Internet or data repository can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and we are not liable to the theft, destruction, or inadvertent disclosure of your personal information.
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CHANGES TO THE TERMS AND CONDITIONS
The terms and conditions of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made, and by changing the “Last Modified” date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site and participation in the Service or in any Surveys offered through SurveyDirect following the posting of changes to these terms and conditions will be deemed to mean that you accept those changes. |
QUESTIONS
Any questions that you may have in relation to this Privacy Policy should be directed to info@royalguardian.com.au and we shall attempt to answer them as soon as we can. |
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